Sample Welcome Letter

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Sample Welcome Letter

Hi [guest name],

Welcome to [your rental property name]! I hope your journey from [guest’s destination] was pleasant and comfortable. Allow me to introduce myself to you – my name is [insert your name]. I’m a [insert your profession]. Some of my hobbies include [insert hobby], [insert hobby], and making sure my guests have the best stay at my Airbnb property! 

Past guests have mentioned how they love [insert property highlight] and [insert property highlight]. Some recommendations I could make are [insert recommendation], it’s great for [insert reason]. Another would be [insert recommendation], because [insert reason]. 

My rental address is [insert your property address]. To reach my property, please take note of the following directions.

From [insert name] airport:
[insert directions]

From [insert name] train station:
[insert directions]

From [insert name] bus station:
[insert directions]

If you’d like to call a taxi cab, I can recommend [insert taxi cab business name]. You can contact them on [insert number]. 

Your check-in time is [insert time]. You can find the rental keys in my lockbox which is at [insert location of lockbox]. The passcode is [insert code]. After you have checked out, please place the keys back in the lockbox. 

Check-out time is at [insert time]. Please ensure you check out by the specified time, as the cleaning team will arrive shortly after. Before you check out, please ensure that [insert request], [insert request] and [insert request]. 

Please take note of the house rules:

  1. [insert rule]
  2. [insert rule]
  3. [insert rule]
  4. [insert rule]
  5. [insert rule]

The Wi-Fi network name is [insert name] and the password is [insert password]. 

You’re welcome to make use of all the appliances on the property. Here are the instructions:

  • The oven – [insert instructions]
  • The microwave- [insert instructions]
  • The dishwasher – [insert instructions]
  • The washing machine – [insert instructions]
  • The Smart TV – [insert instructions]

If you need to contact me, you can reach me on [insert number]. Otherwise, you can email me at [insert email]. Please don’t hesitate to reach out to me if you have a question or need anything. I would be more than happy to help.

Wishing you the best stay!

[insert your name]

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